Too many people only put ‘pen to paper’ when they want to complain, but I am one of those who believes that excellence should be commended.
I have had the pleasure of dealing with your Port Elizabeth staff over the last 3 months. I cannot begin to tell you how much I have appreciated the caring, knowledgeable assistance and professional manner in which they have helped me. I am a new cpap user who was sent by my medical aid to another cpap supplier in Port Elizabeth. After receiving no support and desperately needing advice, I went to your PE branch, received the advice I needed and purchased a user friendly mask which has enabled me to complete and succeed in the compliance process. I look forward to many years dealing with these two Lovely Ladies.
I commend your PE staff – you are true assets to your business
Thank you for your assistance and friendly service
I would like to take this opportunity to say thank you for my CPAP machine, I’m using it now for the second week and there is a big difference, you were very helpful to me by getting my medical aid to pay for my machine. I have been trying to get it for two years. There was a time in my life I gave up buy you gave me hope and meaning to live life to the fullest, for that I thank you and are very grateful for that.
I sleep well and I can do my work during the day without sleeping and being tired
I visited Sleepnet on Tuesday afternoon and you were kind enough to lend me a mask to try out. I have found this mask to be much better in terms of comfort and in terms of reduced facial swelling. Many thanks for your excellent service.
Thank you very much for getting me out of a potential hole when my power unit was missing on my first trip to South Africa.
You have a beautiful country, people, and quality of service, in particular within your company.
As you can imagine my trip could have been ruined without a functional CPAP machine.
Baie dankie vir skitterende diens en vriendelikheid, My vrou sal baie bly week, want nou kan my snorkery haar nie uit die slaap hou nie!
Thank you for all the effort you put in, we truly value your determination.
I have had my machine for 2 days and last night I slept 8 hours right through without getting up to go to the toilet. Fantastic.
We offer unrivaled aftercare service, ensuring patient compliance, customer satisfaction and continuation of care.
Our branches are well situated for easy access and offer an open and friendly environment with experienced and professional staff members that are readily available to patients and clients.
We offer assistance with medical aid claims and provide regular feedback on progress of applications.
We encourage our patients to visit us every 3 to 6 months for check-ups, where we download the data from their devices in order to monitor compliance and efficacy of treatment.
We provide our referring doctors, funders and allied professionals with regular feedback on their patients’ progress.
We stock a wide variety of accessories and disposable items and will gladly source a non-stock product from one of our many suppliers.
Servicing of equipment is facilitated through all our branches and loan or rental equipment is available for the duration of the repair period.
Please contact us for more information.
An investment in one’s health must come with the assurance of reliable aftercare support.